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Meaning and Definition of Marketing

What is Marketing?

  • Marketing is the process of identifying and meeting human and social needs in a way that harmonizes with the goals of the organization.
    • American Marketing Association Definition: "Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large."
    • Marketing Management: The art and science of choosing targets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.

What is Marketed?

  • Goods: Physical products like bikes, smartphones, ice cream.
  • Services: Airlines, hotels, beauty salons, banking, legal, medical services, software.
  • Events: Trade shows, performances, sporting events, craft fairs, farmers' markets.
  • Experiences: Theme parks (Disneyland), water parks, unique travel experiences.
  • Persons: Artists, musicians, sports stars, celebrities (self-branding).
  • Places: Cities, countries marketed to attract tourists, residents, and businesses.
  • Properties: Real estate, financial properties (stocks, bonds) - intangible rights.
  • Organizations: To improve public image and attract donors/members.
  • Information: TV, radio, newspapers, magazines, online platforms.
  • Ideas: Social marketing campaigns, political campaigns, charitable causes.

Who is a Marketer?

  • Someone who seeks a response (attention, purchase, vote, donation) from another party (prospect).
  • Skilled at stimulating demand for their company's products.

What is a Market?

  • Traditional: A physical place where buyers and sellers gather.
  • Economists: A collection of buyers and sellers negotiating transactions for a specific product.