Meaning and Definition of Marketing
What is Marketing?
- Marketing is the process of identifying and meeting human and social needs in a way that harmonizes with the goals of the organization.
- American Marketing Association Definition: "Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large."
- Marketing Management: The art and science of choosing targets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.
What is Marketed?
- Goods: Physical products like bikes, smartphones, ice cream.
- Services: Airlines, hotels, beauty salons, banking, legal, medical services, software.
- Events: Trade shows, performances, sporting events, craft fairs, farmers' markets.
- Experiences: Theme parks (Disneyland), water parks, unique travel experiences.
- Persons: Artists, musicians, sports stars, celebrities (self-branding).
- Places: Cities, countries marketed to attract tourists, residents, and businesses.
- Properties: Real estate, financial properties (stocks, bonds) - intangible rights.
- Organizations: To improve public image and attract donors/members.
- Information: TV, radio, newspapers, magazines, online platforms.
- Ideas: Social marketing campaigns, political campaigns, charitable causes.
Who is a Marketer?
- Someone who seeks a response (attention, purchase, vote, donation) from another party (prospect).
- Skilled at stimulating demand for their company's products.
What is a Market?
- Traditional: A physical place where buyers and sellers gather.
- Economists: A collection of buyers and sellers negotiating transactions for a specific product.