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Sustainable Marketing
1. Sustainable Marketing
Definition
- Sustainable marketing is a pivotal approach that goes beyond traditional promotional strategies.
- It emphasizes the endorsement of products, services, or practices with a strong commitment to environmental and social responsibility.
- It involves championing products and services rooted in ecological responsibility.
Key Aspects
Business Actions Toward Sustainable Marketing
- Conducting environmental impact assessments.
- Adopting sustainable supply chain practices.
- Obtaining eco-certifications.
- Investing in renewable energy.
- Implementing waste reduction and recycling programs.
- Implementing eco-friendly product packaging.
- Adopting renewable energy sources in operations.
- Incorporating sustainable sourcing of materials.
- Promoting recycling and responsible disposal practices.
- Communicating transparently about sustainable initiatives.
- Supporting and engaging in community environmental efforts.
- Offering incentives for environmentally conscious consumer behavior.
- Developing and promoting products with a longer lifespan.
- Implementing energy-efficient manufacturing processes.
- Investing in research and development for green technologies.
- Establishing internal sustainability policies and guidelines.
- Engaging in corporate social responsibility initiatives.
Importance
- Customer experience
- CRM tools and strategy
2. Social Criticisms of Marketing
Issues Raised
- High prices: Concerns about the cost of goods and services.
- Deceptive practices: Misleading advertising or marketing.
- High-pressure selling: Aggressive sales tactics.
- Shoddy, harmful, or unsafe products: Poor quality or dangerous products.
- Planned obsolescence: Designing products to become obsolete quickly.
- Poor service to disadvantaged consumers: Neglecting certain demographics.
- Negative impact of celebrities in marketing communications.
- Fashion marketing creates unwanted demand (e.g., high-dollar jeans).