Learning using the case method

In this section, we understand how to maximize learning from the case method through effective preparation, in-class engagement, and post-class reflection.

Pre-Class Preparation

Thorough preparation is crucial for benefiting from the case method.

• Rapid First Read: Quickly read the entire case once to grasp its broad structure, main issues, and the type of information presented.
• Careful Reread and Note-Taking: Reread the case meticulously, highlighting important points and making notes on key issues and potential approaches.
• Address Assignment Questions: If provided, attempt to answer the assignment questions as they are designed to guide your thinking towards critical issues.
• Study Group Discussion: Discuss the case with a study group if possible. Bouncing ideas off others before class can deepen understanding.
• Time Commitment: A good rule of thumb is to allocate about an hour for thorough case preparation.

In-Class Engagement

Effective participation during case discussions requires a specific mindset:

• Embrace the Protagonist's Role: Mentally "get into the skin of the protagonist" and act as the key decision-maker for the duration of the case.
• Time Travel: Analyze the case strictly within the historical context it is set. If a case is from 2002, think as if you are in 2002, ignoring any knowledge of the company's subsequent developments. Avoid applying present-day information to past scenarios.
• Open Mind: Be receptive to different perspectives and alternative solutions. Recognize that there is usually no single "right" or "perfect" answer. The value lies in exploring various scenarios, weighing pros and cons, and understanding potential consequences.
• Adhere to Case Data: Strictly use only the information provided within the case and any relevant context from the specified time period. Do not bring in outside information about the company.

Post-Class Reflection

Learning from cases extends beyond the classroom discussion:

• Reflect on Outcomes: Cases can sometimes end without a definitive "closure." Reflect on the issues, how they were approached, and what alternative actions might have led to different outcomes. Conduct thought experiments on "what if" scenarios.
• Contextualize Learning: Consider how the decisions in the case might change if taken in a different geographical or contemporary context.
• Continuous Improvement: The more you reflect on cases, the better your judgment and analytical skills will become.

Key Tips for the Case Method

• What the Company Actually Did Doesn't Matter: Resist the temptation to research the actual outcome or decisions made by the real company. The goal is to develop your judgment, not to find a pre-existing answer.
• Enhance Skills: The case method's primary aim is to improve your ability to assess situations and develop sound judgment. Practice is key to mastery.
• Go Deeper: Do not simply restate facts from the case. Strive to "peel the layers," look "underneath," and identify the root causes of problems and underlying insights for greater learning.