MF
Module 05 Business Buying Behaviour and Strategy
Introduction to the Module
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Introduction to B2B Markets
What is B2B Market? B2B refers to the transactions that occur between businesses rather than betw...
Business vs Consumer Markets
The differences between B2B (Business-to-Business) and B2C (Business-to-Consumer) are crucial for...
Value Proposition in Business Markets
In the business market, value propositions are critical in establishing why a customer should pur...
Segmentation in Business Markets
Segmentation, targeting, and positioning (STP) are foundational concepts in marketing. While the ...
Buying Benefits and Strategies
Four Types of Benefits in B2B Business 1. Tangible Financial Benefits Definition: Values that t...
Purchase Process in Business Markets
In B2B markets, the purchase and sales processes differ significantly from B2C. The complexities ...
Types of Buyers
Types of B2B Customers 1. Commodity Buyers Characteristics: Commodity buyers focus solely on t...
Case Study Mediquip
Background: MediQuip A subsidiary of Universal, a French conglomerate. Product lines: CT scanne...
Practice Assessment
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Triumph Achieved
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Module 06 Strategizing Products and Services
Product Concept
Before diving into product strategies, it is essential to grasp the fundamental concept of a prod...
Product Line Management
Product Line Management involves organizing, analyzing, and strategizing around a company's total...
Branding
What is a Brand? A brand is often a concept that means different things to different people. It's...
Product Life Cycle
The Product Life Cycle (PLC) is a concept derived from the biological life cycle. Just as living ...
Service Concept
Traditional Retail Model The Old Way: Kirana Stores 20 years ago, retail was predominantly conduc...
Case Study Santoor
The soap market in India is one of the most competitive segments in the FMCG sector. For every br...
Module 02 Identifying Customers Segmentation and Targeting
Introduction to the Module
Introduction This module's focus is on one of the most interesting and strategic aspects of marke...
Identifying Target Market
Target Consumer Analysis Target Groups Identified: Three Girls: Urban residents. Likely from...
Market Segmentation
1. Segmentation Definition: The process of dividing a market into distinct, homogeneous groups...
Targeting Market
Process of Targeting Segment Identification: Identify segments using criteria such as demograph...
Practice Assessment
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Triumph Achieved
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Module 04 Understanding Consumer Behaviour
Introduction to the Module
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Concept of Consumer Behaviour
Importance of Resources in Consumer Behavior Resources refer to: Time: How much time a consumer...
Making Purchase Decisions
In consumer behavior, the purchase process involves multiple roles that individuals may play duri...
Consumer Decision Making Process
The need recognition stage is the first and crucial step in the consumer decision-making process....
Factors Affecting Consumer Behaviour
Internal Factors Influencing Consumer Decision-Making 1. Personal Factors Personal factors relat...
Case Study Kapoors Buy a Car
Case Overview The Kapoor family is looking to purchase a new car. Here are the key facts: Famil...
Discussion Forum
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Practice Assessment
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Triumph Achieved
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Module 01 Basics of Marketing
Introduction to the Module
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Understanding Markets
What is a Market? When we think of a "market," the first image that often comes to mind is a trad...
Introduction to Marketing
Introduction to Marketing Marketing, intuitively, has something to do with the market. Even witho...
The Value Framework
Introduction to Value Exchange As part of this marketing course, we’ll explore the framework for ...
The Evolution of Marketing
Marketing has evolved significantly over time, shaped by historical and technological changes. Be...
The Marketing Management
1. Target Market Definition: The specific group of consumers that a business focuses its market...
Career Options in Marketing
Marketing offers a wide range of career opportunities across various functions. Here’s a breakdow...
Case Study Coca Cola
Introduction Coca-Cola, one of the world's most recognized beverages, was created by pharmacist J...
Recommended Reading
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Discussion Forum
This document explores the concept of a "market," moving beyond the simple image of a physical ma...
Practice Assessment
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Triumph Achieved
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Module 07 Strategizing Pricing and Distribution
Price Mix
The Price-Quality Matrix Overview The price-quality matrix is a framework used to analyze market ...
Distribution Mix
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Intermediaries in Distribution
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Distribution Channel Decisions
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Retailing
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Case Study D Light
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Module 03 Positioning and Marketing Strategy
Introduction to the Module
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Differentiation
Overview Differentiation is the process of designing meaningful differences to distinguish a comp...
Positioning
Overview Positioning is the process of creating a distinctive image of a product or service in th...
Market Analysis
Overview Market size and market share analysis are crucial for segmentation, targeting, positioni...
Corporate Strategy
Key Concepts in Marketing Strategy 1. What is Strategy? Strategy defines the ways and means of e...
Marketing Strategy
Overview Marketing strategy is a structured approach to achieve brand-specific objectives, such a...
Case Study Coca Cola
Introduction This case study examines the failure of New Coke through the lens of marketing strat...
Discussion Forum
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Practice Assessment
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Triumph Achieved
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Module 08 Strategizing Promotions
Introduction to the Module
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Introduction to Promotion
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Marketing Communications
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Budgeting
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Personal Selling
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Sales Force Management
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Digital Marketing
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Discussion Forum
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Practice Assessment
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Triumph Achieved
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